Shipping & Returns Policy
Shipping
Packages are generally dispatched within 4 working days after receipt of payment.
All orders will be sent by Australia Post standard parcel post. However, in certain circumstances we may use an alternative carrier.
Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
We endeavour to keep our online range as up-to-date as possible but if you cannot find what you’re looking for, please Contact Us.
Due to the size and weight of Snowboards, Skis & Skateboards SKIPLUS will not offer standard postage for these items.
Please call us for additional shipping costs.
Refunds & Returns
Our Refund & Returns Policy is in addition to your rights under the Australian Consumer Law.
Skiplus offers free returns for items that are faulty, not as described or shipped incorrectly.
Please return the item to us within 14 days of date of purchase and will will issue a refund or replacement.
Once an item has been returned as per our conditions the refund is processed in full back to your original payment method.
Sale items are offered at significantly discounted prices so please choose carefully as we will not accept exchanges or returns on sale items.